Returns & Exchanges

At LOAM, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, we offer a seamless return or exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed once our team inspects the items.